The AI Solution for Modern Hospitality  

Traversing.ai empowers hospitality providers with an AI-powered Contact Center, Conversational Distribution Engine, and Direct Booking Solution. Our solutions are built to unlock new revenue, streamline operations, and deliver world-class guest experiences – all while reducing your cost.

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Stop missing guest signals. Start driving sales, marketing, and distribution through real conversations.

Increase
Direct Bookings

Drive more guests directly to your website to reduce acquisition costs and maximize revenue from every stay. With AI-optimized marketing, personalized booking journeys, and real-time upsells, your direct channel becomes your most powerful source of profit.

Improve Your
Profit Margins

Use AI to engage guests instantly across omni-channel touchpoints, resolving questions, managing reviews, and protecting your reputation in real time. Free up your staff to focus on the in-person experience while AI handles the rest.

Reduce Operational
Complexity & Cost

Replace outdated tools with simplified, AI-powered technology that streamlines your workflows and reduces overhead. Let your team of 1 operate with the power and speed of 10, saving hours daily while improving guest experience.

Are outdated systems and disconnected processes holding your hotel back?

Hotels have made it work—patching together systems, relying on overworked staff, and doing the best they can with limited tools. But it’s not sustainable. There’s a better way to meet rising guest expectations, streamline operations, and grow profitably with less complexity.

Lost business to third-party dependencies
Little to no visibility into what's driving performance
Managing 10+ systems
Managing 10+ systems, driving up costs
Inefficient, error-prone manual tasks
Staff turnover = constantly starting over on work automation should already solve
Inefficient, error-prone manual tasks
... But it doesn't have to be this way!

We Understand the Challenges Hotels Face… Because We Have Been There!

If you’ve struggled with relying on third parties, managing outdated systems, or losing control of guest relationships, you’re not alone. Our co-founder Blaire, with executive experience at some of the world’s largest hotel brands, understands firsthand the frustration of watching profits slip away to third parties while juggling disconnected systems. That’s why we built Traversing.ai—a platform designed to help hotels increase direct bookings, streamline sales, marketing, and distribution, and regain control of their revenue. Today, we support over 700 hotels, including Hilton, Island Outpost, and many others.

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Meet Traversing.ai: Your Trusted Partner in Hotel Growth and Profitability

Traversing.ai delivers a focused suite of AI-powered solutions designed to solve the real challenges hotels face today. Whether you're overwhelmed by guest communications, struggling to drive direct bookings, or looking to optimize your distribution, our AI-Powered Contact Center, Conversational Distribution Engine, and Direct Booking Solution are built to help you increase revenue, serve guests better, and reduce costs.

AI-Powered Contact Center

Deliver human-level guest experiences at AI speed and scale. The AI-Powered Contact Center transforms your guest interactions across every channel, handling reservations, payments, upsells, and support with 24/7 AI precision.

  • Omnichannel engagement (voice, chat, SMS, email)
  • PCI-compliant AI voice payment processing (including BNPL)
  • Full AI voice reservations and upsells
  • Outbound marketing functionality to improve conversion
  • Upsell capabilities 

Conversational Distribution Engine

Unlock hidden room inventory. Drive higher-value bookings. Conversational Distribution Engine makes multi-room and small group bookings effortless—eliminating manual complexity and unlocking powerful new revenue streams.

  • Broader OTA and vacation rental marketplace distribution
  • Intelligent mapping of connecting rooms across PMS/CRS Seamless upsell of multi-room configurations
  • AI-driven guest communication pre-arrival and post booking
  • Dynamic room packaging and upsell pre-booking

Direct Booking Solution

Expand your reach. Maximize direct revenue. Stay in control. The Direct Booking Solution connects your hotel to the widest range of demand channels while optimizing for visibility, conversion, and profitability with AI-driven precision.

  • AI-managed Google Hotel Ads and SEO/SEM campaigns
  • Unique ability to seamlessly upsell connected room configurations
  • AI-driven guest communication 
  • Pre-arrival and post-booking dynamic room packaging and upsell pre-booking
  • Real-time inventory, rates, and content management

Stop Losing Revenue. Start Owning the Guest Relationship

Legacy CRSs and third-party platforms are costing you more than just commission—they’re costing you connection, the key to client satisfaction in hospitality. For years, guests have been telling hotels what they want and what their needs are, through calls, chats, reviews, and emails, but those signals have gone unheard. Traversing.ai fixes the broken conversation. With modern, AI-powered solutions, you can finally listen, respond, and convert in real time, across every channel. Increase direct bookings, reduce expensive fees, and build lasting guest relationships that drive profit. Simplify your marketing, sales, and distribution, so you can grow faster, serve smarter, and take back control of your hotel’s future.

Talk to us and get the best tailored recommendation
Reach out to discuss your hotel needs. We’ll recommend a solution fully aligned with your goals, ensuring we’re working toward your success as if it were our own.
Launch Your Implementation
Getting started is fast and easy. We will guide you through a seamless, phased rollout, with some solutions going live in as little as 3 days. No disruption and no steep learning curve, just expert support at every step.
See Results
With our solutions, see your contact center conversations convert into revenue, get more high intent traffic to your property, and capture more guests efficiently and profitably. Together, we can help you reduce costs, grow bookings and deliver better guest experiences.

Why Choose Traversing.ai?

We treat your goals as if they were our own. Traversing.ai, and you won’t start paying us until you see results!

Powering the world’s best hotels.
From independents to enterprises.
+ 4X
Direct bookings
$$
+ 75%
Increase in upsell revenue
75%
+ 36%
New Revenue Opportunities
36%
- 50%
Software Costs
50%
- 30%
Call Abandanment
30%